Shipping policy

Shipping Policy

At Niblii, we pack and send your orders with care (and a dash of excitement!) so your goodies arrive safely and on time.

Processing Times
Orders are typically processed and dispatched within 1–2 business days. During peak periods or product launches, dispatch times may be slightly longer — but we’ll always do our best to keep things moving quickly.

Shipping Options
We use Australia Post for all deliveries.

  • Standard Shipping: 2–5 business days (metro areas)

  • Express Shipping: 1–3 business days (metro areas)

You’ll receive a tracking number via email once your order has been shipped.

Shipping Rates

  • Standard Shipping – $11.00

  • Express Shipping – $18.00

  • Free shipping may be available during promotions or when you spend over a specified amount (keep an eye out for offers!).

Delivery Delays
Once your order has been dispatched, delivery times are in the hands of Australia Post. Weather events, public holidays, or unexpected postal delays can occasionally affect timing.

Missing or Damaged Parcels
If your order hasn’t arrived within the estimated timeframe or has been damaged in transit, please contact us at hello@niblii.com.au and we’ll help sort it out as quickly as possible.

International Shipping
We currently ship within Australia and New Zealand only. International shipping will be available soon — sign up to our newsletter to stay in the loop!